How to Register and Pay Property Taxes in Burnaby

Here is a step-by-step guide on how to register and pay your property taxes with the City of Burnaby.
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The City of Burnaby offers a convenient online platform called "My Property Portal" where you can manage your property taxes among other services. To register for a My Property Profile, visit the registration page.
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To add your property tax account to your profile, you will need your folio number and access code. These can be found below your name and address on your property tax notice. Once you have these details, you can log in to your profile and add your property tax account.
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You can choose to receive your tax bill via email or view it electronically through the secure My Property Portal. When you register for eBilling, you will no longer receive a paper copy of your tax notice in the mail. You can view your account information online anytime, anywhere. You can register for eBilling or change your settings once you are logged in to your account.
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The City of Burnaby offers several methods to pay your property taxes:

The personal information collected in My Property Portal is permitted under section 26 of the Freedom of Information and Protection of Privacy Act for the purpose(s) of administering your utilities, property taxes, and dog and business licenses for statistical purposes.
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If you have any questions about the collection of this personal information or need assistance with your property taxes, you can contact the City of Burnaby Tax Office at:

Their office hours are Monday to Wednesday: 8:00 am-4:45 pm, Thursday: 8:00 am-8:00 pm, and Friday: 8:00 am-4:45 pm. They are closed on statutory holidays.